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Refund Policy

Refund Policy

Thanks for purchasing one of our products at operated by Boston Bean Coffee Co.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase. In order to be eligible for a refund, you will need to return the product (at your cost) within 30 calendar days. To initiate a return contact us using the following contact details:

Boston Bean Coffee Co.

122 Mortlock Terrace,
Port Lincoln SA 5606
[email protected]
(08) 8683 5140

Products other than roasted coffee, chocolate, chai etc, must be in the same condition that you received it and undamaged in any way. The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us at Boston Bean Coffee Co. using the contact details above.

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